Cherokee County School District GA - Users unable to access Microsoft 365 for the web – Incident details

All systems operational

Users unable to access Microsoft 365 for the web

Resolved
Partial outage
Started about 1 year agoLasted about 2 hours

Affected

Productivity Applications and Services

Partial outage from 12:29 PM to 2:02 PM, Degraded performance from 2:02 PM to 2:46 PM

Microsoft 365

Partial outage from 12:29 PM to 2:02 PM, Degraded performance from 2:02 PM to 2:46 PM

Updates
  • Resolved
    Resolved

    Service has been fully restored.

  • Monitoring
    Monitoring

    Microsoft has implemented a fix and is currently monitoring the result.

  • Investigating
    Investigating

    Microsoft is currently investigating this incident.

    More Information
    Users may see the following message when viewing or accessing their Microsoft 365 apps using a web browser: "We're experiencing a service outage. All of your open files have been saved. It may be some time before the outage is resolved." As a workaround, users may be able to access their Microsoft 365 desktop applications and documents via the desktop applications.