tag:cherokeek12.instatus.com,2005:/history Cherokee County School District GA Status - Incident history 2025-04-07T11:40:15.710+00:00 Cherokee County School District GA tag:cherokeek12.instatus.com,2005:Incident/cm97026fe000mi0hshokg8xib 2025-04-07T11:40:15.710+00:00 2025-04-07T11:40:15.710+00:00 Canvas Student and Course Issues Type: Incident

Affected Components: Canvas LMS

Apr 7, 11:40:15 GMT+0
Resolved - The Instructional Resources Team is aware of issues with inactive students and courses in Canvas. They are working to resolve the issue. We are currently investigating this incident..

]]> tag:cherokeek12.instatus.com,2005:Incident/cm7t09xmv001vh2hpngxywurs 2025-03-03T11:57:48.700+00:00 2025-03-03T11:57:48.700+00:00 Destiny Unavailable Type: Incident

Duration: 1 hour and 4 minutes

Affected Components: Destiny

Mar 3, 11:57:48 GMT+0
Investigating - We are currently investigating this incident..

Mar 3, 13:01:49 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/cm7j6wtwz000h108g55h449mc 2025-02-24T15:05:53.075+00:00 2025-02-24T15:05:53.075+00:00 Avigilon Camera Issues Type: Incident

Duration: 21 hours and 25 minutes

Affected Components: Avigilon Camera System

Feb 24, 15:05:53 GMT+0
Investigating - We are currently investigating this incident..

Feb 24, 18:13:36 GMT+0
Identified - We are continuing to work on a fix for this incident..

Feb 25, 12:31:14 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/cm7cakna3007eyfi4ont4txa6 2025-02-19T19:15:00.000+00:00 2025-02-24T15:13:11.923+00:00 Destiny Type: Maintenance

Duration: 4 days, 19 hours and 58 minutes

Affected Components: Destiny

Feb 24, 15:13:11 GMT+0
Completed - Maintenance has completed successfully..

Feb 19, 19:15:01 GMT+0
Identified - Maintenance is now in progress.

Feb 19, 19:15:00 GMT+0
Identified - Destiny will be offline for required server maintenance. .

]]> tag:cherokeek12.instatus.com,2005:Incident/cm68066md0007i5mfzzvvcgy4 2025-01-22T14:32:01.946+00:00 2025-01-22T14:32:01.946+00:00 Fiber Break - Transportation Shop 1 Type: Incident

Duration: 1 day, 22 hours and 24 minutes

Affected Components: CCSD Transportation Shop 1 (Eagle Dr.) Network, Etowah HS Network

Jan 22, 14:32:01 GMT+0
Investigating - We are currently investigating this incident..

Jan 22, 14:32:37 GMT+0
Identified - A fiber break is impacting Etowah HS and Transportation Shop 1\. The service provider has a crew dispatched to begin repairs..

Jan 24, 12:56:21 GMT+0
Resolved - This incident has been resolved..

Jan 22, 15:19:57 GMT+0
Monitoring - Etowah HS is back online. Work continues on Shop 1..

]]> tag:cherokeek12.instatus.com,2005:Incident/cm60v6w2h002gk750ok9r7fki 2025-01-17T14:38:13.564+00:00 2025-01-17T14:38:38.221+00:00 Avigilon Camera System Outage Type: Incident

Duration: 17 days, 4 hours and 7 minutes

Affected Components: Avigilon Camera System

Jan 17, 14:38:38 GMT+0
Identified - The Avigilon hardware is experiencing issues. A ticket is open with the support provider..

Jan 17, 14:38:13 GMT+0
Investigating - We are currently investigating this incident..

Jan 22, 13:06:33 GMT+0
Identified - We are continuing to work on a fix for this incident. Replacement parts have shipped. .

Jan 28, 13:02:05 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Feb 3, 18:44:45 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/cm5pgnikg00r96sj3y9huhm3x 2025-01-09T15:05:47.038+00:00 2025-01-09T15:05:47.038+00:00 Synergy Reports and Processes Type: Incident

Duration: 2 hours and 50 minutes

Affected Components: Synergy Student Information System

Jan 9, 15:05:47 GMT+0
Identified - Synergy is experiencing technical issues regarding reports and processes. Edupoint is aware and working on a solution..

Jan 9, 17:55:53 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/cm5nzkdcz001wpwbfto4z6zlt 2025-01-08T14:19:40.569+00:00 2025-01-08T14:19:40.569+00:00 SLDS Down Type: Incident

Duration: 6 days, 4 hours and 40 minutes

Affected Components: SLDS

Jan 8, 14:19:40 GMT+0
Investigating - The connection between Instructure (Canvas) and the DOE (SLDS) is down. A ticket is open with both entities about the issue..

Jan 14, 18:59:32 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/cm5lk7h3v006pw3qhgi34urut 2025-01-06T21:34:12.020+00:00 2025-01-07T11:04:28.857+00:00 Fiber Break - Multiple Sites Impacted Type: Incident

Duration: 13 hours and 30 minutes

Affected Components: Free Home ES Network, Avery ES Network, Creekland MS Network, Macedonia ES Network, Creekview HS Network, Hasty ES Network

Jan 7, 11:04:28 GMT+0
Resolved - This incident has been resolved..

Jan 6, 21:34:12 GMT+0
Investigating - A fiber break is impacting Avery, Creekland, Creekview, Hasty, Free Home, and Macedonia. The service provider has a crew dispatched. .

Jan 7, 01:08:20 GMT+0
Identified - The cause of the break has been identified, and crews are working to restore service. .

]]> tag:cherokeek12.instatus.com,2005:Maintenance/cm4lgjxtx001j844b6ma9261o 2024-12-13T11:00:00.000+00:00 2024-12-13T12:00:00.000+00:00 Support Services Network Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: CCSD Support Services Network

Dec 13, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 13, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 13, 11:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/cm4il1qnn001m67pj683m9wx5 2024-12-11T11:00:00.000+00:00 2024-12-11T11:00:01.000+00:00 Creekland Network Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Creekland MS Network

Dec 11, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 11, 11:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Dec 11, 12:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:cherokeek12.instatus.com,2005:Incident/cm4ifurtr0008npcpft9xfjtc 2024-12-10T12:29:20.408+00:00 2024-12-10T12:29:20.408+00:00 Users unable to access Microsoft 365 for the web Type: Incident

Duration: 2 hours and 17 minutes

Affected Components: Microsoft 365

Dec 10, 12:29:20 GMT+0
Investigating - Microsoft is currently investigating this incident. **More Information** Users may see the following message when viewing or accessing their Microsoft 365 apps using a web browser: "We're experiencing a service outage. All of your open files have been saved. It may be some time before the outage is resolved." As a workaround, users may be able to access their Microsoft 365 desktop applications and documents via the desktop applications..

Dec 10, 14:02:35 GMT+0
Monitoring - Microsoft has implemented a fix and is currently monitoring the result..

Dec 10, 14:46:22 GMT+0
Resolved - Service has been fully restored. .

]]> tag:cherokeek12.instatus.com,2005:Incident/cm49uamj0007t5ujk1ao49cwm 2024-12-04T12:03:39.161+00:00 2024-12-04T12:03:39.161+00:00 Multiple Outages - Adobe Type: Incident

Duration: 8 hours and 57 minutes

Affected Components: Adobe

Dec 4, 12:03:39 GMT+0
Monitoring - Adobe is experiencing multiple issues with Creative Cloud. We are monitoring the status. [Adobe System Status.](https://status.adobe.com/#/).

Dec 4, 21:00:31 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/cm2ade2vy001nq4l7yec7y5bg 2024-10-18T11:00:00.000+00:00 2024-10-18T11:00:00.000+00:00 Munis Unavailable Type: Maintenance

Duration: 7 hours

Affected Components: Munis

Oct 18, 11:00:00 GMT+0
Identified - The Munis system will be unavailable for use on Friday, October 18th while processing the General Ledger fiscal year-end close. Notification will be sent when the processing is complete and Munis is available for your use. Please plan requisition entry and approval and other system uses accordingly..

Oct 18, 18:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 18, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:cherokeek12.instatus.com,2005:Incident/clzhdguf7150489hro6nidscefz 2024-08-05T19:16:13.569+00:00 2024-08-05T19:16:13.569+00:00 IncidentIQ Performance Degradation Type: Incident

Duration: 54 minutes

Aug 5, 19:16:13 GMT+0
Investigating - We are currently investigating this incident..

Aug 5, 20:10:08 GMT+0
Resolved - This incident has been resolved..

Aug 5, 19:58:28 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:cherokeek12.instatus.com,2005:Incident/clz2r5beu324613iboep38pgdoj 2024-07-26T13:42:37.675+00:00 2024-07-26T14:01:17.502+00:00 IIQ Performance Degradation Type: Incident

Duration: 1 hour

Jul 26, 14:01:17 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jul 26, 13:42:37 GMT+0
Investigating - IIQ performance is experiencing slow performance. We are currently investigating this incident..

Jul 26, 14:30:35 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jul 26, 14:43:01 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/clz090hmi263826i5ll17i2nj9j 2024-07-24T19:39:26.802+00:00 2024-07-24T19:39:26.802+00:00 Synergy 500 Error Type: Incident

Duration: 1 day and 3 minutes

Affected Components: Synergy Student Information System

Jul 24, 19:39:26 GMT+0
Investigating - Technology Services is receiving reports of users getting a "Error 500\. Internal Server Error" on Synergy. We are currently investigating this incident..

Jul 25, 19:42:50 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clvqwqwos161307azoj35xnlx55 2024-05-03T20:30:00.000+00:00 2024-05-03T20:30:01.000+00:00 Destiny System Maintenance Type: Maintenance

Duration: 4 hours

Affected Components: Destiny

May 3, 20:30:01 GMT+0
Identified - Maintenance is now in progress.

May 4, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

May 3, 20:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Incident/clvpapclf1656374nocgl0c3eu0 2024-05-02T13:42:11.623+00:00 2024-05-02T13:42:11.623+00:00 Chromebook WiFi Issues Type: Incident

Duration: 53 minutes

Affected Components: CCSD Wireless Network

May 2, 13:42:11 GMT+0
Investigating - Chromebooks are unable to connect to the NEXT SSID. We are currently investigating this incident..

May 2, 13:44:45 GMT+0
Identified - The issue has been identified and the team is working to implement a fix. .

May 2, 14:34:42 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clvnszvqi30278b4n98rq534u0 2024-05-01T12:30:00.000+00:00 2024-05-01T12:30:00.000+00:00 Munis System Maintenance Type: Maintenance

Duration: 1 hour and 2 minutes

Affected Components: Munis

May 1, 12:30:00 GMT+0
Identified - The Munis system requires maintenance this morning and will be unavailable temporarily, approximately from 8:30 to 9:00 AM. .

May 1, 13:32:07 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:cherokeek12.instatus.com,2005:Incident/clvmkc5xb18038kzoo2t9546en 2024-04-30T15:48:34.160+00:00 2024-04-30T15:48:34.160+00:00 IncidentIQ Performance Degradation Type: Incident

Duration: 50 minutes

Apr 30, 15:48:34 GMT+0
Investigating - IIQ Support is currently aware of an issue preventing tickets and ticket views from loading for users at this time. We are currently investigating and hope to have a resolution in place as soon as possible..

Apr 30, 16:38:53 GMT+0
Resolved - IIQ has deployed a fix for this and is monitoring..

]]> tag:cherokeek12.instatus.com,2005:Incident/clvl02idy85965ban49v57es3t 2024-04-29T13:33:25.152+00:00 2024-04-29T13:33:25.152+00:00 ParentSquare Drop Down Menu Issue Type: Incident

Duration: 22 hours and 26 minutes

Affected Components: ParentSquare → Web Application

Apr 29, 13:33:25 GMT+0
Investigating - ParentSquare is having sporadic issues nationwide with drop down options not working for some users. They are investigating..

Apr 30, 11:58:58 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/clve2gwre7297bhosla7j9zlw 2024-04-24T17:06:12.848+00:00 2024-04-24T17:06:12.848+00:00 Incoming Phone Calls Type: Incident

Duration: 3 hours

Affected Components: CCSD Phone System

Apr 24, 17:06:12 GMT+0
Investigating - We are currently investigating issues with incoming calls. Outgoing and internal calls are being processed as expected. .

Apr 24, 20:06:41 GMT+0
Resolved - This incident has been resolved..

Apr 24, 20:06:30 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 24, 19:06:35 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:cherokeek12.instatus.com,2005:Incident/clv17rbdh9896bkn6j0wwpmo3 2024-04-15T17:13:16.230+00:00 2024-04-15T17:13:16.230+00:00 Ball Ground Network Outage Type: Incident

Duration: 17 hours and 25 minutes

Affected Components: Ball Ground ES Network

Apr 15, 17:13:16 GMT+0
Investigating - We are currently investigating this incident..

Apr 15, 17:54:13 GMT+0
Identified - Possible fiber broken externally. Ticket with service provider has been submitted..

Apr 15, 19:29:04 GMT+0
Identified - We are continuing to work on a fix for this incident. Crown Castle is on site and conducting diagnostics..

Apr 16, 10:38:16 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clsdeqp7p69487bfn98unqe3ib 2024-02-21T11:30:00.000+00:00 2024-02-21T11:30:00.000+00:00 Support Services Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: CCSD Support Services Network

Feb 21, 11:30:00 GMT+0
Identified - The network at this location will be unavailable for maintenance. .

Feb 21, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Feb 21, 17:30:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clsnouk8r66160bin8byge098l 2024-02-19T12:00:00.000+00:00 2024-02-19T12:00:00.000+00:00 Destiny Resource Manager Upgrade Type: Maintenance

Duration: 2 hours and 10 minutes

Affected Components: Destiny

Feb 19, 12:00:00 GMT+0
Identified - Destiny will be unavailable from for a system upgrade during this time..

Feb 19, 14:09:47 GMT+0
Completed - Maintenance has completed successfully..

Feb 19, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clsdespd272070b8n9a4xszxlk 2024-02-19T12:00:00.000+00:00 2024-02-19T12:00:00.000+00:00 ESF Network Upgrade Type: Maintenance

Duration: 5 hours

Affected Components: CCSD Educational Services Facility Network

Feb 19, 12:00:00 GMT+0
Identified - The network at this location will be unavailable for maintenance. .

Feb 19, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 19, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:cherokeek12.instatus.com,2005:Incident/clskmmkbh40830bsn458igr2i7 2024-02-13T17:17:58.922+00:00 2024-02-13T18:37:28.889+00:00 Canvas Down Type: Incident

Duration: 1 hour and 19 minutes

Affected Components: Canvas LMS

Feb 13, 18:37:28 GMT+0
Resolved - This incident has been resolved..

Feb 13, 17:17:58 GMT+0
Investigating - Canvas Support is currently investigating this incident..

Feb 13, 17:46:58 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clp1ag09o20371book688r42ie 2024-01-31T19:00:00.000+00:00 2024-01-31T19:00:01.000+00:00 Clark Creek Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: Clark Creek ES Network

Jan 31, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 1, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 31, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clp1affmc22863bvokkzkk2eg9 2024-01-29T19:00:00.000+00:00 2024-01-29T19:00:01.000+00:00 Avery Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: Avery ES Network

Jan 29, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 30, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 29, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clp1aenpv22469bvoktsbkqsj0 2024-01-24T19:00:00.000+00:00 2024-01-24T19:00:01.000+00:00 Knox Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: Knox ES Network

Jan 24, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 25, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 24, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clp1ae1vx19660book4epymr9q 2024-01-22T19:00:00.000+00:00 2024-01-23T01:00:00.000+00:00 Little River Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: Little River ES Network

Jan 23, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 22, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 22, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clp1ad5zb0919bfogtk2nr5kp 2024-01-17T19:00:00.000+00:00 2024-01-17T19:00:00.000+00:00 Ball Ground Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: Ball Ground ES Network

Jan 17, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jan 17, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 18, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clp1ab08620989bvokvai203pp 2024-01-10T19:00:00.000+00:00 2024-01-10T19:00:01.000+00:00 Indian Knoll Network Upgrade Type: Maintenance

Duration: 6 hours

Affected Components: Indian Knoll ES Network

Jan 10, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 11, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 10, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Incident/clqc9284r11706c7n40ype0x3j 2023-12-19T11:16:40.917+00:00 2023-12-19T11:16:40.917+00:00 Access to CCSD from External Type: Incident

Duration: 15 minutes

Affected Components: CCSD Phone System, MediaCAST, Kronos, Destiny

Dec 19, 11:16:40 GMT+0
Investigating - Incoming phone calls and access to services hosted by CCSD (Aspen, Kronos, Destiny) are not available from outside the CCSD network. Users are able to access online systems hosted in the cloud (Canvas, Microsoft 365, Google, etc.) Internal phone calls and outgoing calls are going through. We are currently investigating this incident..

Dec 19, 11:23:05 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 19, 11:25:46 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 19, 11:31:47 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/clq2ff19k19394buohhc16p5nv 2023-12-12T14:16:54.770+00:00 2023-12-13T11:53:12.779+00:00 Slow Internet Type: Incident

Duration: 1 day, 22 hours and 29 minutes

Affected Components: CCSD Internet/Network

Dec 13, 11:53:12 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 14, 12:45:46 GMT+0
Resolved - This incident has been resolved..

Dec 12, 14:16:54 GMT+0
Investigating - We are currently investigating issues with Internet speed. .

Dec 12, 17:57:34 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:cherokeek12.instatus.com,2005:Incident/clq1adq2324114bdolgzbnua7j 2023-12-11T19:08:09.260+00:00 2023-12-12T02:38:04.575+00:00 Network and Phone Issues Type: Incident

Duration: 7 hours and 30 minutes

Affected Components: CCSD Wireless Network, CCSD Phone System, CCSD Internet/Network

Dec 12, 02:38:04 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 11, 19:08:09 GMT+0
Investigating - We are currently investigating this incident. We are once again experiencing issues with some systems, and this is causing inbound phone calls to fail. Some users may also lose their connection to the network, but at this time this is not a total outage..

Dec 11, 19:40:46 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 12, 02:38:19 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Incident/clq13eac722759bpn4zzun9ktq 2023-12-11T15:52:38.248+00:00 2023-12-11T21:37:32.783+00:00 SLDS Portal Unavailable Type: Incident

Duration: 5 hours and 45 minutes

Affected Components: SLDS

Dec 11, 21:37:32 GMT+0
Resolved - This incident has been resolved..

Dec 11, 15:52:38 GMT+0
Investigating - We are currently investigating this incident. .

Dec 11, 15:54:36 GMT+0
Identified - The issue with SLDS has been reported to appropriate contacts for the portal. This will need to be addressed by their support teams..

]]> tag:cherokeek12.instatus.com,2005:Incident/clq0w3js83751bxmzs3dpky5e 2023-12-11T12:28:19.471+00:00 2023-12-11T15:44:58.362+00:00 Phone and Network Issues - 12/11/23 Type: Incident

Duration: 3 hours and 17 minutes

Affected Components: CCSD Wireless Network

Dec 11, 15:44:58 GMT+0
Resolved - This incident has been resolved..

Dec 11, 12:28:19 GMT+0
Investigating - Incoming calls to numbers are not working, and access to CCSD hosted services (Aspen, Intranet, Destiny, Kronos, MediaCAST) from outside the network are not reachable. We are currently investigating this incident..

Dec 11, 12:38:33 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 11, 12:38:46 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 11, 12:50:01 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> tag:cherokeek12.instatus.com,2005:Incident/clpvjh0wf42164bbodcc89d53z 2023-12-07T18:36:02.770+00:00 2023-12-07T18:36:02.770+00:00 Limited Network Access for Wired Connections Type: Incident

Duration: 44 minutes

Affected Components: CCSD Internet/Network

Dec 7, 18:36:02 GMT+0
Investigating - Technology Services is investigating issues that may cause some users to drop their connection on the hardwired network. Wireless connectivity does not seem to be affected. This is not impacting all sites or all users..

Dec 7, 18:54:10 GMT+0
Identified - We are continuing to work on a fix for this incident..

Dec 7, 18:55:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Dec 7, 19:19:42 GMT+0
Resolved - This incident has been resolved..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clozgnvf7241217baog4yyh46vh 2023-11-15T19:00:00.000+00:00 2023-11-16T01:00:00.000+00:00 Network Upgrade - Oak Grove ES Type: Maintenance

Duration: 6 hours

Affected Components: Oak Grove ES Network

Nov 16, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Nov 15, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 15, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:cherokeek12.instatus.com,2005:Maintenance/clossqo0a81185bbojljwlevcb 2023-11-13T19:00:00.000+00:00 2023-11-13T19:00:01.000+00:00 Network Maintenance at Ralph Bunche Center Type: Maintenance

Duration: 6 hours

Affected Components: Ralph Bunche Network

Nov 13, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 14, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Nov 13, 19:00:00 GMT+0
Identified - The network at this location will be unavailable for maintenance. .

]]>